Privacy Notice

General

Below you find information about how ALLIANCE GAMES FOUNDATION (“the Foundation”, “we”, “our”, “us”) processes your personal data when you interact with and play the game Chain of Alliance, and use its digital means of contact and communications such as email, forum, game client, application, and website (collectively the “Services”).

Your privacy is important to us. This privacy notice describes how the Foundation processes your personal data. If you have any questions related to the notice or our processing of personal data, please contact us at [email protected].

The Foundation is the Data Controller

The Foundation is the data controller in relation to our processing of your personal data, which means that the Foundation is responsible for processing your data in compliance with the General Data Protection Regulation (GDPR).

Contact details:

ALLIANCE GAMES FOUNDATION

Suite 102, Cannon Place

P.O. Box 712

North Sound Road

George Town

Grand Cayman, KY1-9006

Cayman Islands

Email: [email protected]

From Where Do We Collect Your Data?

When you interact with us through our web or mobile applications, we collect the information that you provide to us.

If you choose to use our Services, we also collect the information that is required for setting up a user account with us.

What Data Do We Process?

Inquiries via Web or Mobile Applications

If you contact us through our web or mobile applications, we process the data that you provide to us and which we need to be able to handle your request.

Typically, this includes:

  • Name

  • Contact details (email address, postal address, and/or telephone number)

Data Processed Within the Services

If you choose to use our Services, we will process:

  • Wallet address

  • Information created in connection with your use of the Service, such as:

    • IP number

    • Browser type

    • Domain names

    • Access times

    • Referring website addresses

    • In-game actions

    • Other information related to your hardware or software

Legal Basis and Purpose of Processing

Inquiries via Web or Mobile Applications

We process the data you provide to handle your inquiry or request. The data may also be used to communicate with you about offers, news, and our Services.

  • Legal basis: Legitimate interest

Data Processed Within the Services

To provide the Services, we must process certain data about you.

  • Legal basis: Contract between you and us

We also process data to:

  • Develop and customize the Services

  • Support product and customer analysis, statistics, and business/product development

  • Ensure we perform Services correctly

  • Communicate with you about offers and news

  • Legal basis: Legitimate interest

Finally, some data may be processed to comply with applicable regulations (e.g., accounting or tax laws).

  • Legal basis: Legal obligation

Data Retention

  • In general, we retain your data as long as it is needed for the purposes collected. After that, data is deleted or anonymized.

  • Inquiries submitted via web/mobile applications are deleted (or anonymized) within 12 months after the matter is closed.

  • If you use our Services, your data will be deleted (or anonymized) within 12 months after you are no longer an active user.

  • Data required by law (e.g., accounting records) is retained for 7 years.

Data Sharing

As a general rule, we do not share your personal data with third parties. However, limited data may be disclosed when necessary for:

  • Delivering or developing the Service

  • Performing statistical analysis

  • Sending emails

  • Providing customer support

Data may also be disclosed:

  • As required by mandatory law

  • To protect our or a third party’s legal interests

We use trusted third-party providers (e.g., banks, insurers, technology suppliers) and may disclose anonymized research and statistical analysis.

Where Is Your Data Processed?

Your personal data is processed by our processors within the EU. Some data may be transferred to servers outside the EU.

Your Rights as a Data Subject

You have the following rights under GDPR:

  • Right of access – Know what data we process and why

  • Right to rectification – Request corrections to inaccurate data

  • Right to restrict processing – Limit processing while data is corrected

  • Right to erasure (“right to be forgotten”) – Request deletion of your data (subject to legal obligations)

  • Right to object – Object to processing based on legitimate interest

  • Right to data portability – Receive your provided data in a machine-readable format and transfer it elsewhere

To exercise these rights, contact: [email protected]

Third-Party Services

Our website, game client, and applications may include services provided by or linked to third-party networks, advertisers, or affiliates.

These third parties have their own privacy policies, and we are not responsible for their practices. Please review their policies before sharing personal data.

Statistics

We may use and publish non-personal aggregate statistics about users and their usage of the Services.

Cookies

We use cookies to:

  • Administer the Website

  • Provide tailored and user-friendly service

  • Enable certain features

Cookies do not provide access to personal data on your device.

Note: Third parties may also place cookies, which we do not control.

Protection of Personal Information

We take reasonable steps to secure your personal information against loss, unauthorized activity, or misuse.

Measures include:

  • Technical and organizational safeguards

  • Encouraging strong, unique passwords

  • Immediate reporting of unauthorized use or security breaches

However, no internet transmission can be guaranteed as fully secure. If you post personal data publicly, it will be publicly available.

Want to Know More?

For inquiries regarding our processing of your personal data, contact: [email protected]

If you are not satisfied, you may also contact the Swedish Authority for Privacy Protection (IMY):